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Category Mortgage Wholesale
Do you have mortgage loan opening / set-up experience?Are you great with handling loan disclosures and LE's within required timeframes?Are you looking for a new opportunity to join a GREAT work culture, with room to grow and plenty of work to go around?Are you a team player with a hunger to grow and make a difference?Then this might be just the opportunity for you!Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us in determining how we can best serve our customers, team members and communities. As a member of our Wholesale team, YOU can be a difference maker! The Wholesale Client Relations Specialist 2 position is the main contact for the mortgage broker and processes their loan files. Communicates with branch and corporate employees in a timely, efficient, and courteous manner.Essential Job Functions:- Provides primary contact for mortgage broker- Collects and reviews all asset, credit, income documents from broker- Follows up with broker for any outstanding loan conditions- Requests lock extensions as needed- Reviews appraisal, title prior to submitting to underwriting- Reviews HOI - Prepares Change of Circumstance disclosures as required- Reviews 1003 for HMDA compliance- Handles FHA Case number requests- Reviews ASD to ensure in compliance - Orders Mortgage Insurance as needed.- Completes Verbal Verifications of employment.- Confirms with broker loan closing set up- Provides excellent customer service to borrower, loan officer, vendors, and other interested parties Required Knowledge and Skills:- Solid knowledge and understanding of conventional and government (FHA/VA/USDA) loan requirements- Solid knowledge and understanding of state and federal real estate lending regulations- Solid knowledge and understanding of loan processing software systems- Solid knowledge and understanding of desktop underwriting programs a plus- Solid knowledge and understanding of customer service and interpersonal best practicesRequired Education/Experience:- High School diploma or equivalency degree- 2+ years of experience as a Loan Processor- Demonstrated experience researching information, problem solving, and making solid business decisions- Demonstrated experience reporting, analyzing, interpreting, and critical thinking- Demonstrated experience producing accurate and detailed work on multiple projects under time pressure- Demonstrated experience working in a fast paced and changing environment- Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines- Demonstrated experience with MS Office software products
Office Location
Birmingham, Alabama
Remote
Preferred to be located in CST Timezone
Related Job Category
Loan Ops - Processing
Related Job Category
Loan Ops - Loan Setup/LOA
Related Job Category
Mortgage Wholesale
Category Mortgage Wholesale
Are you a mortgage wholesale guru? Do you find fulfillment in ensuring sales/account executives and external wholesale vendors have the BEST customer service possible? Are you BIG on helping business units determine best practices & efficiencies?Do you thrive in a fast-paced environment? Are you a team player looking to make a difference and help others?Then this might be just the opportunity for you!Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us in  determining how we can best serve our customers, team members and communities. As a member of our Mortgage Wholesale Operations - SME team, YOU can be a difference maker! The Wholesale Client Relationship/Liaison - Subject Matter Expert (SME) position is responsible for providing the knowledge and expertise related to Closings for business department projects.  Functions as a liaison between department staff, development teams, and corporate training to ensure content and communication for projects is complete and accurate.  Serves as proxy for department manager for project requests and prioritization.  Provides business knowledge and analytical skills to assist in solving problems, improving processes, and refining requirements. (NOTE: Previous wholesale mortgage / TPO lending experience rEQUIRED. This role is 100% remote, open to qualified candidates located anywhere in the U.S.) Essential Job Functions:- Partners with department managers and staff to prepare enhancement requests, identifying root causes of issues and/or potential areas of improvement or efficiency gains- Analyzes and documents current and future optimized business process models that accurately reflect user workflows- Provides a holistic approach and process flow orientation to analysis- Partners with Solutions Analyst to define, develop, test, and implement short-term and long-term projects that improve department workflow- Leads coordination for training and communication for Encompass Changes and Releases - Works with Policy and Procedures department to update and ensure compliance- Maintains partnership relationship with development teams to meet business needs and demands- Collaborates to refine requirements or mitigate issues discovered in project testing- Manages pipeline of projects and/or enhancements that align with the department’s strategic goals- Communicates with assigned resources to ensure on-time completion of planned tasks- Communicates with counterparts and business partners to ensure continuing alignment with project objectivesNon-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun- Performs other duties as assignedRequired Knowledge and Skills:- Solid knowledge and understanding of a variety of loan programs: Conventional, FHA, USDA, VA, etc. - Solid knowledge and understanding of developing specific and realistic goals and plans to prioritize, organize, track, and accomplish work- Solid knowledge and understanding of current business acumen- Solid knowledge and understanding of mortgage lending processes, procedures, and regulations- Solid knowledge and understanding of Encompass LOS- Solid knowledge and understanding of mortgage best practices- Solid knowledge and understanding of customer service and intrapersonal best practicesRequired Education and Experience:- Bachelor’s Degree or equivalent education and work experience- 3+ years of experience in the mortgage industry in a direct line of business role (wholesale mortgage lending preferred)- Experience with agile project management methodology a plus- Demonstrated experience with Encompass LOS- Demonstrated experience designing and implementing creative solutions to meet needs of business line- Demonstrated experience thinking critically to identify strengths and weaknesses of alternate solutions, conclusions, or approaches to problems- Demonstrated experience discussing complex business and technology issues with technical and non-technical business users and customers- Demonstrated experience reporting, analyzing, interpreting, and researching information- Demonstrated experience with analytical research, critical thinking, problem solving, and making solid business decisions- Demonstrated experience communicating with all levels of management- Demonstrated experience effectively managing relationships with internal and external partners- Demonstrated experience working in a fast paced and changing environment- Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines- Demonstrated experience with MS Office software products If the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed
Office Location
Lisle, Illinois
Remote
Can be located anywhere in US
Related Job Category
Mortgage Wholesale
Category Mortgage Wholesale
Are you a mortgage correspondent purchasing guru? Are you BIG on helping business units determine best practices & efficiencies?Do you thrive in a fast-paced environment? Are you a team player looking to make a difference and help others?Then this might be just the opportunity for you!Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us in  determining how we can best serve our customers, team members and communities. As a member of our Mortgage Wholesale Operations - SME team, YOU can be a difference maker! The Wholesale Correspondent Purchasing - Subject Matter Expert (SME) position is responsible for providing the knowledge and expertise related to Closings for business department projects.  Functions as a liaison between department staff, development teams, and corporate training to ensure content and communication for projects is complete and accurate.  Serves as proxy for department manager for project requests and prioritization.  Provides business knowledge and analytical skills to assist in solving problems, improving processes, and refining requirements. (NOTE: Previous wholesale mortgage / TPO lending experience preferred. Previous Correspondent Purchasing experience REQUIRED. This role is 100% remote, open to qualified candidates located anywhere in the U.S.) Essential Job Functions:- Partners with department managers and staff to prepare enhancement requests, identifying root causes of issues and/or potential areas of improvement or efficiency gains- Analyzes and documents current and future optimized business process models that accurately reflect user workflows- Provides a holistic approach and process flow orientation to analysis- Partners with Solutions Analyst to define, develop, test, and implement short-term and long-term projects that improve department workflow- Leads coordination for training and communication for Encompass Changes and Releases - Works with Policy and Procedures department to update and ensure compliance- Maintains partnership relationship with development teams to meet business needs and demands- Collaborates to refine requirements or mitigate issues discovered in project testing- Manages pipeline of projects and/or enhancements that align with the department’s strategic goals- Communicates with assigned resources to ensure on-time completion of planned tasks- Communicates with counterparts and business partners to ensure continuing alignment with project objectivesNon-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun- Performs other duties as assignedRequired Knowledge and Skills:- Solid knowledge and understanding of a variety of loan programs: Conventional, FHA, USDA, VA, etc. - Solid knowledge and understanding of developing specific and realistic goals and plans to prioritize, organize, track, and accomplish work- Solid knowledge and understanding of current business acumen- Solid knowledge and understanding of mortgage lending processes, procedures, and regulations- Solid knowledge and understanding of Encompass LOS- Solid knowledge and understanding of mortgage best practices- Solid knowledge and understanding of customer service and intrapersonal best practicesRequired Education and Experience:- Bachelor’s Degree or equivalent education and work experience- 3+ years of experience in the mortgage industry in a direct line of business role (wholesale mortgage lending preferred)- Experience with agile project management methodology a plus- Demonstrated experience with Encompass LOS- Demonstrated experience designing and implementing creative solutions to meet needs of business line- Demonstrated experience thinking critically to identify strengths and weaknesses of alternate solutions, conclusions, or approaches to problems- Demonstrated experience discussing complex business and technology issues with technical and non-technical business users and customers- Demonstrated experience reporting, analyzing, interpreting, and researching information- Demonstrated experience with analytical research, critical thinking, problem solving, and making solid business decisions- Demonstrated experience communicating with all levels of management- Demonstrated experience effectively managing relationships with internal and external partners- Demonstrated experience working in a fast paced and changing environment- Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines- Demonstrated experience with MS Office software products If the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed
Office Location
Lisle, Illinois
Remote
Can be located anywhere in US
Related Job Category
Mortgage Wholesale
Related Job Category
Post Closing/Collateral
Category Mortgage Wholesale
Are you a mortgage loan processing guru? Are you BIG on helping business units determine best practices & efficiencies?Do you thrive in a fast-paced environment? Are you a team player looking to make a difference and help others?Then this might be just the opportunity for you!Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us in  determining how we can best serve our customers, team members and communities. As a member of our Mortgage Wholesale Operations - SME team, YOU can be a difference maker! The Wholesale Processing - Subject Matter Expert (SME) position is responsible for providing the knowledge and expertise related to Closings for business department projects.  Functions as a liaison between department staff, development teams, and corporate training to ensure content and communication for projects is complete and accurate.  Serves as proxy for department manager for project requests and prioritization.  Provides business knowledge and analytical skills to assist in solving problems, improving processes, and refining requirements. (NOTE: Previous wholesale mortgage / TPO lending experience preferred. Previous Mortgage Processing experience REQUIRED. This role is 100% remote, open to qualified candidates located anywhere in the U.S.) Essential Job Functions:- Partners with department managers and staff to prepare enhancement requests, identifying root causes of issues and/or potential areas of improvement or efficiency gains- Analyzes and documents current and future optimized business process models that accurately reflect user workflows- Provides a holistic approach and process flow orientation to analysis- Partners with Solutions Analyst to define, develop, test, and implement short-term and long-term projects that improve department workflow- Leads coordination for training and communication for Encompass Changes and Releases - Works with Policy and Procedures department to update and ensure compliance- Maintains partnership relationship with development teams to meet business needs and demands- Collaborates to refine requirements or mitigate issues discovered in project testing- Manages pipeline of projects and/or enhancements that align with the department’s strategic goals- Communicates with assigned resources to ensure on-time completion of planned tasks- Communicates with counterparts and business partners to ensure continuing alignment with project objectivesNon-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun- Performs other duties as assignedRequired Knowledge and Skills:- Solid knowledge and understanding of a variety of loan programs: Conventional, FHA, USDA, VA, etc. - Solid knowledge and understanding of developing specific and realistic goals and plans to prioritize, organize, track, and accomplish work- Solid knowledge and understanding of current business acumen- Solid knowledge and understanding of mortgage lending processes, procedures, and regulations- Solid knowledge and understanding of Encompass LOS- Solid knowledge and understanding of mortgage best practices- Solid knowledge and understanding of customer service and intrapersonal best practicesRequired Education and Experience:- Bachelor’s Degree or equivalent education and work experience- 3+ years of experience in the mortgage industry in a direct line of business role (wholesale mortgage lending preferred)- Experience with agile project management methodology a plus- Demonstrated experience with Encompass LOS- Demonstrated experience designing and implementing creative solutions to meet needs of business line- Demonstrated experience thinking critically to identify strengths and weaknesses of alternate solutions, conclusions, or approaches to problems- Demonstrated experience discussing complex business and technology issues with technical and non-technical business users and customers- Demonstrated experience reporting, analyzing, interpreting, and researching information- Demonstrated experience with analytical research, critical thinking, problem solving, and making solid business decisions- Demonstrated experience communicating with all levels of management- Demonstrated experience effectively managing relationships with internal and external partners- Demonstrated experience working in a fast paced and changing environment- Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines- Demonstrated experience with MS Office software products If the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed
Office Location
Lisle, Illinois
Remote
Can be located anywhere in US
Related Job Category
Mortgage Wholesale
Related Job Category
Loan Ops - Processing
Category Mortgage Wholesale
Are you a mortgage closings guru? Are you BIG on helping business units determine best practices & efficiencies?Do you thrive in a fast-paced environment? Are you a team player looking to make a difference and help others?Then this might be just the opportunity for you!Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us in  determining how we can best serve our customers, team members and communities. As a member of our Mortgage Wholesale Operations - SME team, YOU can be a difference maker! The Wholesale Closings - Subject Matter Expert (SME) position is responsible for providing the knowledge and expertise related to Closings for business department projects.  Functions as a liaison between department staff, development teams, and corporate training to ensure content and communication for projects is complete and accurate.  Serves as proxy for department manager for project requests and prioritization.  Provides business knowledge and analytical skills to assist in solving problems, improving processes, and refining requirements. (NOTE: Previous wholesale mortgage / TPO lending experience preferred. Previous Mortgage Closing experience REQUIRED. This role is 100% remote, open to qualified candidates located anywhere in the U.S.) Essential Job Functions:- Partners with department managers and staff to prepare enhancement requests, identifying root causes of issues and/or potential areas of improvement or efficiency gains- Analyzes and documents current and future optimized business process models that accurately reflect user workflows- Provides a holistic approach and process flow orientation to analysis- Partners with Solutions Analyst to define, develop, test, and implement short-term and long-term projects that improve department workflow- Leads coordination for training and communication for Encompass Changes and Releases - Works with Policy and Procedures department to update and ensure compliance- Maintains partnership relationship with development teams to meet business needs and demands- Collaborates to refine requirements or mitigate issues discovered in project testing- Manages pipeline of projects and/or enhancements that align with the department’s strategic goals- Communicates with assigned resources to ensure on-time completion of planned tasks- Communicates with counterparts and business partners to ensure continuing alignment with project objectivesNon-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun- Performs other duties as assignedRequired Knowledge and Skills:- Solid knowledge and understanding of a variety of loan programs: Conventional, FHA, USDA, VA, etc. - Solid knowledge and understanding of developing specific and realistic goals and plans to prioritize, organize, track, and accomplish work- Solid knowledge and understanding of current business acumen- Solid knowledge and understanding of mortgage lending processes, procedures, and regulations- Solid knowledge and understanding of Encompass LOS- Solid knowledge and understanding of mortgage best practices- Solid knowledge and understanding of customer service and intrapersonal best practicesRequired Education and Experience:- Bachelor’s Degree or equivalent education and work experience- 3+ years of experience in the mortgage industry in a direct line of business role (wholesale mortgage lending preferred)- Experience with agile project management methodology a plus- Demonstrated experience with Encompass LOS- Demonstrated experience designing and implementing creative solutions to meet needs of business line- Demonstrated experience thinking critically to identify strengths and weaknesses of alternate solutions, conclusions, or approaches to problems- Demonstrated experience discussing complex business and technology issues with technical and non-technical business users and customers- Demonstrated experience reporting, analyzing, interpreting, and researching information- Demonstrated experience with analytical research, critical thinking, problem solving, and making solid business decisions- Demonstrated experience communicating with all levels of management- Demonstrated experience effectively managing relationships with internal and external partners- Demonstrated experience working in a fast paced and changing environment- Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines- Demonstrated experience with MS Office software products If the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed
Office Location
Lisle, Illinois
Remote
Can be located anywhere in US
Related Job Category
Mortgage Wholesale
Related Job Category
Loan Ops - Closing/Wire/Funding
Category Mortgage Wholesale
The TPO Regional Account Manager (RAM) position develops and maintains the wholesale mortgage loan production. Essential Job Functions:- Partners with the wholesale clients and internal Fairway loan operations staff- Develops and forms strong business relationships with mortgage brokers, banks and credit unions- Obtains all required paperwork and financial statements from perspective brokers and annually obtains required recertification documentation- Manages the onboarding and training of Brokers, Loan Officers, and Processors - Makes sales calls to continue to solicit loan volume from each account routinely as well as maintaining existing customers- Presents loan products and pricing to mortgage brokers and assists brokers in offering Fairway’s loan products for customers- Manages day-to-day operations of communication with broker, processor, or internal operations staff- Works with manager to create and implement a business plan and sales strategies for quick and successful growth of the assigned territory for overall productivity- Manages pipeline effectively to ensure timely flow Non-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun- Performs other duties as assignedRequired Knowledge and Skills:- Solid knowledge and understanding of mortgage servicing best practices- Solid knowledge and understanding of customer service best practices- Solid knowledge and understanding of Fairway Wholesale Lending Division’s (FWLD) programs, policies, and technologyRequired Education and Experience:- Bachelor’s Degree or equivalent education and work experience- 5+ years of experience in wholesale lending sales required- Demonstrated experience with strong capital markets and mortgage background preferred- Demonstrated experience analyzing and interpreting data- Demonstrated experience in analytical, critical thinking, and research techniques- Demonstrated experience communicating with all levels of management- Demonstrated experience leading by example to foster relationships within the company and department- Demonstrated experience effectively managing relationships with internal and external partners- Demonstrated experience working in a fast paced and changing environment- Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines- Demonstrated experience with MS Office software products- Bachelor’s Degree or equivalent education and work experience                                                                             
Office Location
Birmingham, Alabama
Remote
Can be located anywhere in US
Category Mortgage Wholesale
Do you have Mortgage Wholesale/TPO experience? Do you excel in a fast-paced environment, and possess excellent communication and problem-solving skills? Do you also have strong technical capabilities, and pick up technology really quick? Preferably former Business Analyst and UAT/testing experience too? Do you enjoy helping "behind the scenes" of the mortgage operations process, by identifying issues & implementing new ideas & solutions?Are you looking for a new opportunity to join a GREAT work culture, with room to grow and plenty of work to go around?Are you a team player with a hunger to grow and make a difference?Then this might be just the opportunity for you! Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us in determining how we can best serve our customers, team members and communities. As a member of our Wholesale/TPO team, YOU can be a difference maker! The TPO Project Specialist Lead provides support to the Strategic Initiatives Manager in the execution of initiatives for technology systems leveraged by the business to meet production goals.  Assists in coordinating of project and business team resources as well as reporting required from the project team to both the business and the technical teams.  Provides expertise in both technical and business processes with the ability to effectively communicate with business and corporate subject matter experts and technologists, to understand and document strategy requirements.  Supports the preparation for and the completion of user acceptance testing (UAT). (NOTE: This is a 100% remote role and candidates can be located anywhere in the U.S. Previous mortgage experience REQUIRED. Wholesale/TPO mortgage experienced preferred.) Essential Job Functions:- Assists in documenting and reporting project and business resource assignments for the portfolio of business initiatives that require technical development.- Assists in coordination of communication with the Production Support Manager on the technical team and the Strategic Initiatives Manager. - Assists in communication and reporting through technical platforms supporting execution of initiatives- Assists in leading business requirement and testing sessions with subject matter experts on enterprise level initiatives. - Assists in staging and scripting efforts in preparation for successful user acceptance testing (UAT).- Communicates with corporate and business subject matter experts to ensure continual alignment with initiative objectives- Communicates with Project Manager to ensure on-time completion of planned tasks- Appropriately identifies initiative roadblocks and effectively escalates to management as needed.- Obtains comprehensive understanding of the initiative objectives to effectively coordinate the documentation from the business for communication to the technical teams.- Defines business requirements using interviews, document analysis, surveys, business procedures descriptions, and workflow analysis- Analyzes and documents current and future optimized business process models that accurately reflect user workflows - Leads the requirements verification process, ensuring requirements statements are complete, consistent, concise, and verifiable- Effectively documents and communicates business requirements to the technical team for the successful expansion and modifications to the current systems to achieve initiative objectives- Breaks user and business requirements into functional requirements, specifying appropriate level of detail- Executes test cases within test and production environments, analyzes results, and documents findings.- Reports and troubleshoots system errors and defects to the technical team. Non-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun- Performs other duties as assignedRequired Knowledge and Skills: - Detail Oriented- Ability to Work in a Fast-Paced Environment- Knowledge and understanding of current business acumen- Knowledge and understanding of customer service and intrapersonal best practices- Knowledge and understanding of organizing people, tasks, and activities to yield efficient work flow- Knowledge and Understanding of mortgage lending processes, procedures, and regulationsRequired Education and Experience:- Bachelor’s degree or equivalency degree and work experience- 5+ years in mortgage industry or equivalent business experience- Demonstrated leadership experience- Demonstrated experience of written and verbal communication skills to peers and management.- Demonstrated experience leading by example to foster relationships within the company and department- Demonstrated experience with analytical, critical thinking, problem solving, and making solid business decisions- Demonstrated experience producing accurate and detailed work on multiple projects with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines- Demonstrated experience analyzing and interpreting data- Demonstrated experience of excellent customer service skills- Demonstrated experience working in a fast paced and changing environmentIf the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed
Office Location
Lisle, Illinois
Remote
Can be located anywhere in US
Related Job Category
Mortgage Wholesale
Category Mortgage Wholesale
Are you a mortgage Business Analyst looking to join an amazing team? Do you enjoy being the bridge between the business and IT to improve systems and processes? Are you an Encompass LOS guru? Are you looking for a new opportunity to join a GREAT work culture, but a super-fast paced environment? Are you a team player with a hunger to grow and make a difference? Then this might be just the opportunity for you! Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us in determining how we can best serve our customers, team members and communities. As a member of our Wholesale TPO Technical/IT team, YOU can be a difference maker! The Business Analyst position works closely with Business stakeholders, executives and development teams to define business requirements using interviews, document analysis, surveys, business procedures descriptions, and workflow analysis. (NOTE: This position is 100% remote. Previous mortgage wholesale/Third Party Origination (TPO) industry experience preferred but not required. Previous mortgage and Encompass LOS experience ARE REQUIRED.)Essential Job Functions:- Ability to handle medium to large projects/initiatives to meet Business needs- Evaluates business processes, anticipating requirements, uncovering areas for improvement, and developing/implementing solutions- Leads ongoing reviews of business processes and developing optimization strategies- Conducts meetings and presentations to share ideas and findings- Utilizes advanced strategies for gathering, reviewing and documenting Business Requirements- Breaks user and business requirements into functional requirements, specifying appropriate level of detail- Creates conceptual prototypes and mock-ups- Assists in developing project plans and monitoring performance- Engages in the prioritization of initiatives based on business needs and requirements- Leads the requirements verification process, ensuring requirements statements are complete, consistent, concise, and verifiable- Effectively communicates with applicable IT personnel and/or vendors to develop technical solutions to meet Business needs - Participates in the facilitating, documenting and supporting user acceptance testing- Reports on task assignment to project resources throughout the project lifecycle- Contributes to team meetings to ensure effective business decisions are reached - Reports progress toward goals, revises project requirements, and documents applying change control procedures- Communicates with counterparts and business partners to ensure continuing alignment with project objectivesRequired Education and Experience:- 7+ years of experience in business or requirements analysis, handling increasingly complex projects- Encompass LOS experience- Create, analyze, and validate detailed functional specifications.- Documenting technical requirements with implementation team- Demonstrated experience working with non-technical users to determine needed specifications and create users stories- Facilitating design sessions with the implementation team to define the solution- Diagram data and system workflows for current and future solutionsIf the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed
Office Location
Atlanta, Georgia
Remote
Can be located anywhere in US
Related Job Category
IT - Origination Technology
Related Job Category
Mortgage Wholesale
Category Mortgage Wholesale
Do you have mortgage experience, preferably in mortgage wholesale and/or TPO? Do you have extensive training experience? Do you have management experience?Do you thrive in a fast-paced, high-volume environment? Are you a team player looking to make a difference and help others?Then this might be just the opportunity for you! Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us  in determining how we can best serve our customers, team members and communities. As a member of our Wholesale Training team, YOU can be a difference maker! The Wholesale Mortgage Training Manager position equips Operations/Broker clients with the knowledge and skills to complete daily process and procedures per the Company’s Best Practices using a variety of training methods to include, but not limited to: Face to Face, Remote, and Classroom training methods. Oversees training team and development of curriculum. (NOTE: This is a 100% remote role. Candidates can be located anywhere in the U.S. BUT previous training, management/leadership, and mortgage experience are REQUIRED.) Essential Job Functions:- Works with VP Strategic Initiative Manager to identify needs for training.- Manages training team and oversees development and implementation of all training initiatives- Creates and conducts webinars for our Broker/Clients for new products or system enhancements.- Responsible for training calendar and training assignments- Works with Project team to identify and create a training for new initiatives- Coordinate with corporate training to incorporate wholesale processes.- Develop training schedule for both internal and external users- Collaborate with marketing team to promote training opportunities- Prepare monthly progress reports reflective of training sessions, attendance, effectiveness and impact on performance.- Partners with various departments ensuring training needs are fully met- Collaborate with Department SMEs to test preliminary training modules for accuracy and effectiveness. For new products or system enhancements. Non-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun- Performs other duties as assignedRequired Knowledge and Skills:- Basic knowledge and understanding of Doc Prep Vendors- Basic knowledge and understanding of Encompass- Basic knowledge and understanding of GoToMeeting or WebEx- Basic knowledge and understanding of Learning Management Systems- Solid knowledge and understanding of customer service best practices- Solid knowledge and understanding of mortgage loan programs and documents- Solid knowledge and understanding of different learning principalsRequired Education and Experience:- High school diploma or equivalency degree, some college preferred- 5+ years’ experience in management- 5+ years experience in general mortgage banking experience in the last 7 years- 3+ years of training experience in an adult learning atmosphere- Demonstrated experience with attention to detail, written and oral communication, multi-tasking, organizing, and working in a team atmosphere adhering to strict deadlines- Demonstrated experience with MS Office software productsIf the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed 
Office Location
Phoenix, Arizona
Remote
Can be located anywhere in US
Related Job Category
Mortgage Wholesale
Related Job Category
Loan Training/Development
Category Mortgage Wholesale
Are you an Encompass guru? Do you have mortgage industry experience and know how to troubleshoot AUS (DU, LP and GUS) at an intermediate level or higher? Are you an experienced LOA or Processor who's ready for a job where you can log off at night and leave work behind until the next morning? Are you looking for a new opportunity to join a GREAT work culture, but a super-fast paced help desk? Are you a team player with a hunger to grow and make a difference? Then this might be just the opportunity for you!Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us  in determining how we can best serve our customers, team members and communities. As a member of our TPO Support team, YOU can be a difference maker! The TPO Associate Production Support Specialist provides Help Desk coverage addressing incoming tickets with questions and inquiries ranging across various wholesale related areas. The associate assists with supporting the needs of the Business by triaging issues to provide a resolution. This is NOT an IT help desk role - this is a help desk for questions from employees and external mortgage brokers regarding a variety of mortgage-related issues: Loan questions, loan software issues, mortgage process questions, post-closing questions, etc.  (NOTE: This is a 100% remote role and candidates can be located anywhere in the U.S. Previous Mortgage industry experience REQUIRED. Wholesale lending experience strongly preferred, as well as Encompass software experience preferred.) Essential Job Functions:- Serve as a first point of contact to both internal and external customers seeking technical assistance over the phone or via email.- Evaluate Help Desk ticket inbox and prioritize based upon the issue.- Troubleshoot system issues through diagnostic techniques and pertinent questions. - Collaborate as a team to identify patterns when multiple issues arise.- Escalate unresolved or more complex issues to Production Support Specialist.- Provide communication and follow up throughout the Help Desk ticket process.- Identify defects or bugs that need to be tested and participate in UAT testing to resolve the issue.- Demonstrates a thorough knowledge of current systems, TPO process and Mortgage Industry changes to understand the impact on the business.- Analyze feedback from Brokers to identify opportunities of improvement within the process or system.- Assist TPO Production Support Manager with various projects related to process and system improvement.- Facilitate training sessions with Brokers to ensure user readiness with a clear understanding of Driver.- Utilize resources and relationships with other departments to resolve more complex issues. - Must be able to work Tuesday through Saturday or Sunday through Thursday.Non-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals.- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions.- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun.- Performs other duties as assigned.Required Knowledge and Skills: - Detail Oriented- Ability to Work in a Fast-Paced Environment- Knowledge and understanding of customer service and intrapersonal best practices- Knowledge and understanding of organizing people, tasks, and activities to yield efficient work flow- Knowledge and Understanding of mortgage lending processes, procedures, and regulations- Knowledge of AUS- Knowledge of EncompassRequired Education and Experience:- Associate’s degree or equivalency degree- 2+ years in mortgage industry- Demonstrated experience with analytical, critical thinking, problem solving, and making solid business decisions- Demonstrated experience of written and communication skills- Demonstrated experience producing accurate and detailed work on multiple projects under time pressure- Demonstrated experience analyzing and interpreting data- Demonstrated experience of excellent customer service skills- Demonstrated experience working in a fast paced and changing environment- Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlinesIf the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed
Office Location
Tallahassee, Florida
Remote
Can be located anywhere in US
Related Job Category
Loan Ops - Processing
Related Job Category
Loan Ops - Loan Setup/LOA
Related Job Category
Mortgage Wholesale
Category Mortgage Wholesale
Do you have Mortgage experience (preferrably wholesale/correspondent lending)? Are you GREAT at troubleshooting and navigating Encompass LOS system? Do you excel at handling high volume of inquiries, and possess excellent communication and problem-solving skills? Are you looking for a new opportunity to join a GREAT work culture, with room to grow and plenty of work to go around?Are you a team player with a hunger to grow and make a difference?Then this might be just the opportunity for you! Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us  in determining how we can best serve our customers, team members and communities. As a member of our Wholesale team, YOU can be a difference maker! The TPO Production Support Specialist position is responsible for supporting the business to ensure success in technology projects (NOTE: We're particularly looking for an individual in this role who can be a real go-to when it comes to Encompass troubleshooting!).  The Specialist will assist in the reporting, tracking, and troubleshooting of various system issues.  As a Specialist you will work as a liaison between Operations / Business and IT.  You will also engage Brokers as needed to maintain customer retention through technology and process improvements - your goal will be to provide SUPERB customer service to escalated help desk issues, particularly when dealing with external clients.  (NOTE: This is a 100% remote role and candidates can be located anywhere in the U.S. Previous mortgage and Encompass experience REQUIRED. Wholesale/TPO experience preferred.) Essential Job Functions:- Drive production issues / bugs / defects to resolution by triaging with TPO IT team and appropriate developer/vendor teams. - Manage resolutions into production sprint/release planning process - Adhere to TPO bug/defect process when urgent system issues occur to ensure they are responded to and resolved efficiently. - Collaborate as a team to troubleshoot system issues through diagnostic techniques and pertinent questions to determine the root cause- Effectively communicate information or specific changes to various departments.- Lead and participate in UAT testing as needed- Analyze feedback from Brokers to identify opportunities of improvement within the process or system- Maintain high levels of Broker Satisfaction to ensure “White-glove” service is met- Facilitate training sessions with Brokers to ensure user readiness- Knowledge of current systems, TPO process and Mortgage Industry changes to understand the impact on the business- Assist TPO Production Support Manager with various projects related to process and system improvements- Appropriately identifies initiative roadblocks and effectively escalates to management as neededNon-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun- Performs other duties as assignedRequired Knowledge and Skills:- Detail Oriented- Ability to work in a fast-paced environment- Adapts and embraces change- Knowledge and understanding of customer service best practices- Ability to use resources and information to make decisions- Knowledge and understanding of mortgage lending, procedures and regulations with an emphasis on Wholesale Lending- Solid knowledge of Encompass- Solid knowledge of loan processing systemsRequired Education and Experience:- Bachelor’s degree or equivalency degree and work experience- 3+ years of business analyst- 3+ years mortgage experience required- 1+ year Encompass LOS experience- 1+ year Wholesale Lending/Operations experience preferred- Knowledge and Understanding of Mortgage loan programs including Conventional, FHA, VA and USDA- Demonstrated experience with analytical, critical thinking and problem solving- Demonstrated experience analyzing and interpreting data- Demonstrated experience working in a fast-paced and changing environment- Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines- Demonstrated experience producing accurate and detailed work on multiple projects under time pressure- Demonstrated experience of excellent customer service - Demonstrated experience with MS Office ProductsIf the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed
Office Location
Hutchinson, Minnesota
Remote
Can be located anywhere in US
Related Job Category
IT - Origination Technology
Related Job Category
Mortgage Wholesale
Category Mortgage Wholesale
Do you have Mortgage Wholesale/TPO experience? Do you excel in a fast-paced environment, and possess excellent communication and problem-solving skills? Do you also have strong technical capabilities, and pick up technology really quick? Preferably former Business Analyst and UAT/testing experience too?Are you looking for a new opportunity to join a GREAT work culture, with room to grow and plenty of work to go around?Are you a team player with a hunger to grow and make a difference?Then this might be just the opportunity for you! Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us  in determining how we can best serve our customers, team members and communities. As a member of our Wholesale team, YOU can be a difference maker! The TPO Project Specialist provides support to the TPO business in the execution of initiatives for technology systems leveraged by the business to meet production goals.  Provides expertise in both technical and business processes with the ability to effectively communicate with business and corporate subject matter experts and technologists, to understand and document strategy requirements.  The TPO Project Specialist will support the completion of user acceptance testing (UAT). (NOTE: This is a 100% remote role and candidates can be located anywhere in the U.S. Previous mortgage experience REQUIRED. Wholesale/TPO mortgage experienced preferred.) Essential Job Functions:- Obtains comprehensive understanding of the initiative objectives to effectively coordinate the documentation from the business for communication to the technical teams.- Defines business requirements using interviews, document analysis, surveys, business procedures descriptions, and workflow analysis- Analyzes and documents current and future optimized business process models that accurately reflect user workflows - Analyzes business requirements to implement and improve computer systems- Leads the requirements verification process, ensuring requirements statements are complete, consistent, concise, and verifiable- Effectively documents and communicates business requirements to the technical team for the successful expansion and modifications to the current systems to serve new purpose and improve work flow- Breaks user and business requirements into functional requirements, specifying appropriate level of detail- Communicates with corporate and business subject matter experts to ensure continual alignment with initiative objectives- Communicates with Project Manager to ensure on-time completion of planned tasks- Appropriately identifies initiative roadblocks and effectively escalates to management as needed.- Assists with script development necessary for complete and accurate testing.- Executes test cases within test and production environments, analyzes results, and documents findings.- Reports and troubleshoots system errors and defects to the technical team.Non-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun- Performs other duties as assignedRequired Knowledge and Skills: - Detail Oriented- Ability to Work in a Fast-Paced Environment- Knowledge and understanding of current business acumen- Knowledge and understanding of customer service and intrapersonal best practices- Knowledge and understanding of organizing people, tasks, and activities to yield efficient work flow- Knowledge and Understanding of mortgage lending processes, procedures, and regulationsRequired Education and Experience:- Bachelor’s degree or equivalency degree and work experience- 3+ years of business analyst and project management experience- 3+ years in mortgage industry or equivalent business experience- Demonstrated experience with analytical, critical thinking, problem solving, and making solid business decisions- Demonstrated experience of written and verbal communication skills- Demonstrated experience producing accurate and detailed work on multiple projects under time pressure- Demonstrated experience analyzing and interpreting data- Demonstrated experience of excellent customer service skills- Demonstrated experience working in a fast paced and changing environment- Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlinesIf the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed
Office Location
Southfield, Michigan
Remote
Can be located anywhere in US
Related Job Category
Mortgage Wholesale
Category Mortgage Wholesale
Do you have mortgage industry experience, preferably in mortgage wholesale and/or TPO? Do you have experience training others?Do you thrive in a fast-paced, high-volume environment? Are you a team player looking to make a difference and help others?Then this might be just the opportunity for you! Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us  in determining how we can best serve our customers, team members and communities. As a member of our Wholesale Training team, YOU can be a difference maker! The Wholesale Trainer position facilitates and presents training on various processes and procedures to meet the company’s standards and objectives. Engages with wholesale operations personnel as well as external TPO clients to equip them with the knowledge and skills to complete daily processes and procedures per the Company’s Best Practices using a variety of training methods to include, but not limited to: Face to Face, Remote, and Classroom training methods. (NOTE: This is a 100% remote role. Candidates can be located anywhere in the U.S. BUT previous training experience preferred, previous and mortgage industry experience REQUIRED.) Essential Job Functions:- Facilitates and presents company training programs for wholesale operations support staff in an engaging and constructive style - Provides continuous coaching/training to wholesale operations support staff on Encompass and pipeline management- Provides onboarding training for external customers on utilization of FWL’s web portal interface (DRIVER) for day-to-day pipeline management- Facilitates face-to-face and virtual training instruction - Collaborate with training team in the scheduling of various training modules needed- Create and promote registration link for online training offerings made available to applicable trainee audience. - Preserves knowledge of course content; ensuring accuracy and relevance of material presented - Escalates on-going training concerns to management - Facilitates supplemental training and answers questions on an as needed basis - Facilitates and presents LOS system training- Evaluates training through the review of quality of files by the operations support staff.- Maintains technical knowledge by attending educational workshops and reviewing publications- Enhances instructional delivery and presentation skills continuously- Participate in strategic initiatives, including serving as SME and tester for various system enhancements.- Collaborate with wholesale department heads in anticipation of new hire staff to plan training itinerary- Manages an email queue with the training teamNon-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun- Performs other duties as assignedRequired Knowledge and Skills:- Solid knowledge and understanding of mortgage lending processes, procedures, and regulations- Solid knowledge and understanding of loan programs such as Conventional, FHA, VA, USDA, Jumbo and Bond loans Required Education and Experience:- High School diploma or equivalency degree, some college preferred - 5+ years of Mortgage Industry experience required- 2+ years of Mortgage training experience preferred - Demonstrated experience in Loan Processing preferred- Demonstrated experience with LMS (Learning Management System) preferred- Demonstrated experience with SmartBoard preferred- Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to strict deadlines- Demonstrated experience with MS Office software products- Demonstrated experience researching and solving problemsIf the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed
Office Location
Southfield, Michigan
Remote
Can be located anywhere in US
Related Job Category
Mortgage Wholesale
Related Job Category
Loan Training/Development
Category Mortgage Wholesale
Do you have extensive mortgage wholesale/TPO lending experience? Are you BIG on helping business units determine best practices & efficiencies?Do you thrive in a fast-paced environment? Are you a team player looking to make a difference and help others?Then this might be just the opportunity for you!Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us in  determining how we can best serve our customers, team members and communities. As a member of our Mortgage Wholesale Operations team, YOU can be a difference maker! The Wholesale Mortgage - Subject Matter Expert (SME) position is responsible for providing the knowledge and expertise in a specific subject for business department projects.  Functions as a liaison between department staff, development teams, and corporate training to ensure content and communication for projects is complete and accurate.  Serves as proxy for department manager for project requests and prioritization.  Provides business knowledge and analytical skills to assist in solving problems, improving processes, and refining requirements. (NOTE: Previous wholesale mortgage / TPO lending experience REQUIRED. This role is 100% remote, open to qualified candidates located anywhere in the U.S.) Essential Job Functions:- Partners with department managers and staff to prepare enhancement requests, identifying root causes of issues and/or potential areas of improvement or efficiency gains- Analyzes and documents current and future optimized business process models that accurately reflect user workflows- Provides a holistic approach and process flow orientation to analysis- Partners with Solutions Analyst to define, develop, test, and implement short-term and long-term projects that improve department workflow- Leads coordination for training and communication for Encompass Changes and Releases - Works with Policy and Procedures department to update and ensure compliance- Maintains partnership relationship with development teams to meet business needs and demands- Collaborates to refine requirements or mitigate issues discovered in project testing- Manages pipeline of projects and/or enhancements that align with the department’s strategic goals- Communicates with assigned resources to ensure on-time completion of planned tasks- Communicates with counterparts and business partners to ensure continuing alignment with project objectivesNon-Essential Job Functions:- Participates in and leads proactive team efforts to achieve departmental and company goals- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun- Performs other duties as assignedRequired Knowledge and Skills:- Solid knowledge and understanding of a variety of loan programs: Conventional, FHA, USDA, VA, etc. - Solid knowledge and understanding of developing specific and realistic goals and plans to prioritize, organize, track, and accomplish work- Solid knowledge and understanding of current business acumen- Solid knowledge and understanding of mortgage lending processes, procedures, and regulations- Solid knowledge and understanding of Encompass LOS- Solid knowledge and understanding of mortgage best practices- Solid knowledge and understanding of customer service and intrapersonal best practicesRequired Education and Experience:- Bachelor’s Degree or equivalent education and work experience- 3+ years of experience in the mortgage industry in a direct line of business role (wholesale mortgage lending)- Experience with agile project management methodology a plus- Demonstrated experience with Encompass LOS- Demonstrated experience designing and implementing creative solutions to meet needs of business line- Demonstrated experience thinking critically to identify strengths and weaknesses of alternate solutions, conclusions, or approaches to problems- Demonstrated experience discussing complex business and technology issues with technical and non-technical business users and customers- Demonstrated experience reporting, analyzing, interpreting, and researching information- Demonstrated experience with analytical research, critical thinking, problem solving, and making solid business decisions- Demonstrated experience communicating with all levels of management- Demonstrated experience effectively managing relationships with internal and external partners- Demonstrated experience working in a fast paced and changing environment- Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines- Demonstrated experience with MS Office software products If the above job describes you and you’re interested in becoming a part of the Fairway team, please “Apply Now” to complete our application process. Be sure to include a resume with your application. #Indeed
Office Location
Walnut Creek, California
Remote
Can be located anywhere in US
Related Job Category
Mortgage Wholesale
Category Mortgage Wholesale
  This position is 100% remote. Previous Wholesale Industry Experience not required. Must be comfortable with making lots of prospect calls to line up new business/clients. - Do you have mortgage industry experience?- Do you LOVE prospecting clients, and thrive on calling & landing new clients?- Are you looking for a Salary plus commission compensation structure?- Are you looking for a new opportunity to join a GREAT work culture, but a super-fast paced environment?- Are you a team player with a hunger to grow and make a difference?Then this might be just the opportunity for you! Here at Fairway Wholesale Lending – Broker Direct, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us in determining how we can best serve our customers, team members and communities. As a member of our Wholesale Business Development team, YOU can be a difference maker! The Wholesale Business Development Representative (BDR) position acquires, develops, and maintains new wholesale relationships within the Mortgage Broker Direct Wholesale Platform. Essential Job Functions:- Partners with the Wholesale clients, Fairway Wholesale Client Account Managers and internal Fairway loan operations staff.- Identifies prospective mortgage brokers, mortgage bankers, banks and credit unions who would be a good fit for the Broker Direct Wholesale Platform using market data metrics (like MarketTrac).- Leverages FIMC’s CRM systems to manage and communicate with approved and prospective clients.- Utilize FIMC marketing platforms (social, email, text, etc.) to solicit new client participation in the Broker Direct Wholesale platform.- Develops and fosters strong business relationships with mortgage brokers, banks, and credit unions.- Obtains all required paperwork and financial statements from perspective clients and annually obtains required recertification documentation.- Assists with the onboarding and training of Clients, Loan Officers, and Processors- Presents loan products and pricing to clients and assists in offering Fairway’s loan products for customers.- Works with manager to create and implement business plans and sales strategies for quick and successful growth of the assigned territory for overall productivity.- Manages pipeline effectively to ensure timely flow.Non-Essential Job Functions:- Participates in team efforts to achieve departmental and company goals.- Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions.- Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity, and fun.- Performs other duties as assigned.Required Knowledge and Skills:- Knowledge and understanding of third party originated mortgage production and best practices.- Knowledge and understanding of a variety of loan programs; Conventional, FHA, USDA, VA, Jumbo and Correspondent.- Knowledge and understanding of Fairway Wholesale Lending Division’s programs, policies, and technology.- Knowledge and understanding of customer service best practices.- Knowledge and understanding of marketing techniques and platforms.Required Education and Experience:- High School diploma or equivalency degree.- Demonstrated experience analyzing and interpreting data.- Demonstrated experience in analytical, critical thinking, and research techniques.- Demonstrated experience communicating with all levels of management.- Demonstrated experience effectively managing relationships with internal and external partners.- Demonstrated experience working in a fast paced and changing environment.- Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines.- Demonstrated experience with MS Office software products.Physical Environment:- RemoteTravel Expectations:- Local travel may be required for company or career-related meetings, programs, and/or events.  #Indeed
Office Location
Walnut Creek, California
Remote
Can be located anywhere in US
Related Job Category
Mortgage Wholesale
Category Mortgage Wholesale
Do you have current experience closing mortgage loans?Do you thrive in a fast-paced, very busy environment (with overtime) while still maintaining high attention to detail?Are you a team player with a hunger to grow and make a difference?Then this might be just the opportunity for you!Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us in determining how we can best serve our customers, team members and communities. As a member of our Wholesale team, YOU can be a difference maker!The Wholesale Closer II position completes mortgage loan documents required for closing per investor and program specific guidelines. Verifies data and documentation provided by the broker and CRS II team, and prepares the initial closing disclosure within 24 hours of receipt. Reviews data and documentation for data integrity, prepares final closing disclosures, change of circumstance forms as needed, orders wires, and closing documents. Communicates with title, wholesale broker, branch and corporate employees in a timely, efficient, and courteous manner. (NOTE: This Closer role is part of our Wholesale division, but previous wholesale experience is NOT required. Prior mortgage loan closing experience IS required. Position is 100% remote.)Essential Job Functions:· Works on files within the “first in first out” (FIFO) order, as well as prioritizing “rush” files· Reviews data entry and all submitted documentation for accuracy provided by the CRS Processing Team within 24 hours of submission· Reviews and audits data entry in Encompass and provided documentation for errors based on information uploaded into the system (title fees, sales/purchase contract, invoices, HOI, taxes etc.) and makes corrections to ensure the data entered reflects accurate/compliant information and meets all state and federal regulations· Sends prepared initial closing disclosure draft via secure email to the wholesale broker as needed.· Sends the Initial Closing Disclosure to the borrower via Encompass e-sign, US mail, and/or print to have executed in person· Notifies the wholesale broker that the initial closing disclosure has been sent to the borrower· Prepares and issues any change of circumstance· Reviews Surveys and Title Commitment for accuracy, liens, judgments, and easements· Reviews sales contract, PMI certificates, lock confirmations, and underwriting approvals for accuracy and verify data entered in Encompass· Verifies accuracy of hazard and flood insurance, property tax amounts and due dates· Accurately completes all required information into Encompass and DocsDirect systems to prepare final closing disclosure and closing documents· Prepares changes of circumstance forms as needed with final closing disclosure· Balances closing disclosure with attorneys/settlement/escrow agents figures within Encompass to ensure accuracy of borrowers bottom line· Orders wire within Encompass· Orders closing documents and final closing disclosure· Reviews completed closing documents for accuracy· Submits final closing disclosure, supporting documents, and closing documents to attorneys/settlement/escrow agents· Emails the branch, corresponding corporate funder informing documents have been released and the funding checklist will be sent to attorneys/settlement/escrow agents· Responds promptly to general closing questions from closing manager, team lead, post closing, attorneys/settlement/escrow agents, and accounting· Provides backup support for other closing team members· Assists in training of new members of the closing teamIf the above job describes you and you’re interested in becoming a part of the Fairway’ team, please “Apply Now” to complete our application process. Be sure to include a resume with your application.  #Indeed
Office Location
Lisle, Illinois
Remote
Preferred to be located in CST Timezone
Related Job Category
Loan Ops - Closing/Wire/Funding
Related Job Category
Mortgage Wholesale
Category Mortgage Wholesale
Do you have mortgage loan opening / set-up experience?Are you great with handling loan disclosures and LE's within required timeframes?Are you looking for a new opportunity to join a GREAT work culture, with room to grow and plenty of work to go around?Are you a team player with a hunger to grow and make a difference?Then this might be just the opportunity for you!Here at Fairway, we strongly believe the way we do things is just as important as what we do. Our Core Values define how we work together as team, support individual growth, and guide us in determining how we can best serve our customers, team members and communities. As a member of our Wholesale team, YOU can be a difference maker! The Wholesale Client Relations Specialist 2 position is the main contact for the mortgage broker and processes their loan files. Communicates with branch and corporate employees in a timely, efficient, and courteous manner.Essential Job Functions:- Provides primary contact for mortgage broker- Collects and reviews all asset, credit, income documents from broker- Follows up with broker for any outstanding loan conditions- Requests lock extensions as needed- Reviews appraisal, title prior to submitting to underwriting- Reviews HOI - Prepares Change of Circumstance disclosures as required- Reviews 1003 for HMDA compliance- Handles FHA Case number requests- Reviews ASD to ensure in compliance - Orders Mortgage Insurance as needed.- Completes Verbal Verifications of employment.- Confirms with broker loan closing set up- Provides excellent customer service to borrower, loan officer, vendors, and other interested parties Required Knowledge and Skills:- Solid knowledge and understanding of conventional and government (FHA/VA/USDA) loan requirements- Solid knowledge and understanding of state and federal real estate lending regulations- Solid knowledge and understanding of loan processing software systems- Solid knowledge and understanding of desktop underwriting programs a plus- Solid knowledge and understanding of customer service and interpersonal best practicesRequired Education/Experience:- High School diploma or equivalency degree- 2+ years of experience as a Loan Processor- Demonstrated experience researching information, problem solving, and making solid business decisions- Demonstrated experience reporting, analyzing, interpreting, and critical thinking- Demonstrated experience producing accurate and detailed work on multiple projects under time pressure- Demonstrated experience working in a fast paced and changing environment- Demonstrated experience with attention to detail, time management, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines- Demonstrated experience with MS Office software products
Office Location
Lisle, Illinois
Remote
Preferred to be located in CST Timezone
Related Job Category
Loan Ops - Processing
Related Job Category
Loan Ops - Loan Setup/LOA
Related Job Category
Mortgage Wholesale

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