Loan Officer Assistant - Join Our Team!
Postion location: In-office at our Franklin, TN location.
Are you a detail-oriented and customer-focused individual looking to advance your career in the mortgage industry? We're seeking a Loan Officer Assistant to provide crucial support to our Loan Officers, ensuring a seamless loan process from application to closing.
What You'll Do:
- Support Loan Officers: Prepare loan packages, collect and review documentation, follow up on missing items, open escrow accounts, coordinate inspections and appraisals, determine insurance needs, pre-qualify customers using AUS, and collaborate with processors and escrow officers.
- Deliver Exceptional Customer Service: Answer inquiries, communicate loan progress to customers, agents, and title companies, and schedule closings.
- Provide General Support: Maintain databases, assist with marketing, stay updated on market trends and products, and handle administrative tasks.
- Contribute to a Positive Team Environment: Participate in team efforts, uphold company values, and contribute to a collaborative and fun workplace.
What You'll Need:
- 1+ years of related experience, preferably in mortgage lending or sales.
- Experience in a fast-paced environment, analyzing data, managing relationships, problem-solving, and making sound decisions.
- Familiarity with retail loan origination and Encompass360.
- Strong understanding of mortgage lending processes, regulations, and various loan programs (Conventional, FHA, USDA, VA).
- Knowledge of mortgage-related terms (escrow, taxes, closing documents, insurance).
At Fairway, we are committed to cultivating, fostering, and preserving a culture of diversity, equity, inclusion, and belonging. We do this with dialogue and advocacy through voluntary employee-led resource groups and corporate-sponsored events. We strive to attract, recruit, hire, develop, and retain the very best employees at all levels. Fairway is committed to embracing talent and supporting a culture of inclusivity, reflective of Fairway's Core Values.
Fairway is an equal opportunity employer & is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
What Fairway can offer YOU!
- Competitive compensation
- Benefits include medical and dental insurance.
- Life and Disability insurance
- Matching 401k
- Employee Stock Ownership Plan
- Paid Time Off plus company-paid holidays
- Employee discounts for wellness, pet insurance, auto and homeowner’s insurance, and MORE!
