The Policy and Procedure Writer develops and maintains accurate policy and procedure documentation, ensuring compliance with FIMC standards.
What you will do:
- Policy and Procedure:
- Ensures departmental processes are updated and available for audit requests from industry auditors and state authorities.
- Partners with department SMEs to capture any new procedures, audit rush requests, and changes to existing documentation regarding the current processes or systems used, ensuring all documents are accurate up-to-date, and in compliance with industry standards.
- Creates and revises the documents which include input from the SMEs and approvers.
- Uses the FIMC Policy and Procedure Style Guide to achieve a common voice in all documents.
- Maintains the tracking of published documents to monitor expiration dates and interval due dates for pending documents.
- Ensures published documents do not expire by completing annual or 18-month reviews as outlined in the FIMC document management requirements.
- Provides ideas and recommendations regarding the evolution of the current procedures and communicates clearly and concisely.
- Reviews and researches the cause of any outstanding issues related to assigned areas and works with necessary individuals to correct these issues.
- Support:
- Monitors the team mailbox for requests, audit requests, and other information.
- Troubleshoots the system when errors are received in processing in ConvergePoint.
What we are looking for:
- 2+ years experience
- Demonstrated experience in using contemporary style guides (Chicago Manual of Style).
- Solid knowledge and understanding of regulatory rules and laws specific to the mortgage industry.
- Solid knowledge and understanding of contemporary style guides (Chicago Manual of Style).
At Fairway, we are committed to cultivating, fostering, and preserving a culture of diversity, equity, inclusion, and belonging. We do this with dialogue and advocacy through voluntary employee-led resource groups and corporate-sponsored events. We strive to attract, recruit, hire, develop, and retain the very best employees at all levels. Fairway is committed to embracing talent and supporting a culture of inclusivity, reflective of Fairway's Core Values.
Fairway is an equal opportunity employer & is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.
What Fairway can offer YOU!
- Competitive compensation
- Benefits include medical and dental insurance.
- Life and Disability insurance
- Matching 401k
- Employee Stock Ownership Plan
- Paid Time Off plus company-paid holidays
- Employee discounts for wellness, pet insurance, auto and homeowner’s insurance, and MORE!
